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Our Services

SERVICES

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"Properly managing the effects of a traumatic incident on your employees is not just a nice thing to do, it is a duty of care and simply good management” - Peter Horton, CEO Corpsychcare

24 HOURS A DAY, 7 DAYS A WEEK

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Corpsychcare offers quality EAP assistance to maintain a healthy working environment for your staff. Our EAP response service and EAP Hotline is available 24 hours a day, 7 days a week.

HOW TO BOOK A SESSION

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There are 2 ways that employees or family members can make a booking:

BOOKINGS MADE DURING BUSINESS HOURS

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Our support staff are available during business hours for intake and triage purposes should employees or family members wish to make a booking for a counselling session. Counselling session bookings can also be made through email, text, and through our internet counselling support service, Psychcare 24/7. Our aim is to create a user-friendly and easy to reach service that offers flexibility for each employee.

BOOKINGS MADE AFTER BUSINESS HOURS

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All after hours calls will be answered by our on-call practitioner who will be alerted via our paging system. This will ensure that we can offer an immediate response to our clients. Employees and family members are also able to use the online counselling support service to make bookings on a 24/7 basis.

TRAINING/WORKSHOP SESSIONS

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We have many years’ experience in delivering workshops, seminars and information sessions relating to a range of health and well-being topics including;

  • Psychological resiliency
  • Dealing with Difficult & Aggressive Clients
  • Trauma / Critical Incident Response Training
  • Depression and Anxiety
  • Assertiveness and Confidence Building
  • Self Esteem
  • Relaxation and breathing
  • Mindfulness and CBT
  • Communication Micro skills
  • Team Building
  • Managing Stress in the Workplace
  • Time Management and Delegation
  • Cultural Diversity in the Workplace
  • Workplace Bullying
  • Lifestyle Enhancement / Work Life Balance
  • Conflict Resolution and Mediation
  • Coaching – providing feedback
  • COVID-19 related stress and anxiety

The following are additional services that can be provided to your organization as part of the services listed in your Service Agreement.

ONLINE COUNSELLING/WEBSITE SERVICE (psychcare 24/7)

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Psychcare 247 will give clients unlimited access to counselling service, online assessment tools, fact sheets and email support to your staff and immediate family members.

ALCOHOL AND DRIVING EDUCATION TRAINING SESSIONS

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Your organization may request a qualified drink-driver education facilitator to run groups related to alcohol and driving safety. This course lasts for 4 hours and is based on the DHS Approved Drink-Driver Education Course. This course is designed to help staff members become aware of the consequences of consuming alcohol, the impacts of alcohol on driving, how to calculate standard drinks, how long you will have to wait to become sober, and preventative measures to avoid drink-driving and prevent accidents.

TRAUMA FIRST AID COURSE

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Developed by our subsidiary company Trauma Institute, the Trauma First Aid Course is a derivative of our Trauma Counselling Certificate. This course is designed to train supervisors on how to deal with a critical incident and trauma within the first few minutes of it occurring before medical specialists and our trauma team arrive on scene.

STRESS AND HEALTHY WORK LIFESTYLES WORKSHOP

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The Stress and Health Work Lifestyles Workshop is a 2 hour presentation which discusses the different causes of stress, the implications of stress on health, ways to identify stress, how to manage and maintain a healthy stress level, and how to design your own stress management system.

ALCOHOL AND DRUG TESTING WORKSHOP

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If required, Corpsychcare can also provide training to supervisors and WHS managers to use alcohol and drug testing technology as part of a new alcohol and drug safe working environment strategy. We are also able to provide alcohol and drug consultants to help your organization devise new initiatives to keep the workplace free of alcohol and drug use.

TRAUMA SUPPORT GROUP

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Your staff members are also able to attend our Trauma Support Groups, led by trauma counsellors to help staff members cope with trauma after a critical incident has occurred. Dependent on the situation or level of trauma experienced, Trauma Support Groups can be arranged to help individuals develop trust after an incident has occurred.

For more information, please discuss this with your Business Development manager or by contacting us here.